Feedback is the Breakfast of Champions – Ken Blanchard

Bad Trainers avoid feedback at all costs… because they are worried it’s going to negative… And they are probably going to stay bad trainers because they don’t know what they need to improve…

Average Trainers look at feedback like a test… the more positive the feedback, the better they “scored”… and they are probably going to stay average because as long as they getting a decent score… they don’t see a reason to change…

Amazing Trainers actively seek out the negative feedback to find that 1% that they could be doing better… and then they improve on that! Which is why they are amazing!

Me personally… I love “negative” feedback… I don’t care whether someone score’s me a 1/10 or a 9/10…

 

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My answer is going to be same either way…
“What could I have done better / differently to be a 10/10”?
Because there’s no point in getting upset / depressed about the person who gave me a 1… I can’t go back and change their experience…
But…
I can improve my service so I never get a 1 again!
Thoughts ?
How do you look at feedback ?

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Jono Petrohilos Fitness Education Online

Jono Petrohilos

Online Course Creator I 2020 Fitness Australia Educator of the Year 

 

 

 

 Jono is the co-founder and director at Fitness Education Online.

Fitness Education Online is one of the leading providers in the world when it comes to delivering online education to Fitness Professionals, providing over 30 registered CEC courses.

Fitness Education Online is also the admins of the largest Facebook Group in Australia / New Zealand for Fitness Professionals (Fitness Education Online Community Facebook Group)

Jono is also a qualified Exercise Physiologist, best selling author (The Bootcamp Blueprint), and the host of the successful podcast “Fitness Education Online Podcast”. 

Jono is the current 2020 Fitness Educator of the Year (awarded by Fitness Australia)

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