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Refund Policy

Certificate III / IV in Fitness

 

We want you to be completely satisfied with your online certification course. If for any reason you find that the course doesn't meet your expectations, we offer a 7-Day Cooling Off Period during which you can request a refund.

Here's how it works:

- Notify Us: If you're not satisfied with the course, simply inform us within the first 7 days of enrolment.
- Exit the Course: Upon your request, we will immediately terminate your access to the course materials.
- Refund Processing: While we're sad to see you go, we understand that circumstances vary. A $250 administrative fee will be deducted from your refund amount.
Please note:

Refund requests made after the initial 7-day period will not be honored.
The refund will be issued to the original payment method used during enrollment.
Allow up to 5 business days to process your refund once it has been approved.
Thank you for choosing our certification course. We strive to provide valuable learning experiences for all our students. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team.

 

CEC Courses

 

We want you to be completely satisfied with your online CEC Course. If for any reason you find that the course doesn't meet your expectations, we offer a 7-Day Cooling Off Period during which you can request a refund.

- Notify Us: If you're not satisfied with the course, simply inform us within the first 7 days of enrolment.
- Exit the Course: Upon your request, we will immediately terminate your access to the course materials.

Refund requests made after the initial 7-day period will not be honored.
The refund will be issued to the original payment method used during enrollment.
Allow up to 5 business days to process your refund once it has been approved.
Thank you for choosing our certification course. We strive to provide valuable learning experiences for all our students. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team.

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